Independently research and design original materials from beginning concept to final product. Interpret/understand project requirements from job request form and/or meetings with Communications Program Manager and/or customer. Lead design concept sessions with design team, comm staff and business partners as needed. Design and create materials according to project specs a

Quality Improvement Interventions Analysis and Development Work as part of the Stars team to continuously identify, plan, develop, implement, and evaluate interventions. Develop reports, analyses, and data mining to support program planning and interventions. Complete program and initiative evaluations such as return on investment and health outcomes. Apply detailed analy

Manage projects that involve research, analysis, planning, development, and implementation activities. Monitors the progress and timeline; communicating with project stakeholders, management, and other relevant parties. Will also focus on process improvement activities. Facilitate/participate in cross functional workgroups. Ensure alignment with other teams across the org

Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members. Proactively promote HMSA and USAble product o

Resolve enrollment, eligibility and billing issues and inquiries timely and accurately from members, employer groups and third party administrators by phone, email and written correspondence by Researching and collaborating with other units or departments to find a solution Accurately updating member records Contacting external partners who provide services for/to HMSA's

This position will establish and execute consistent, repeatable software build and release processes tracking and controlling the promotion of project software and hardware products and documentation between the development, Test and Production environments. Interface with IT Project Management, Developers, Enterprise Architects, Production Support, other team members and

Tactical Activities Responsible for the implementation of tactical workplace well being plans for employer groups utilizing industry, national, and state best practices to increase employee participation and engagement. Assists in conducting training and/ or seminars for employer groups' administrators, members, leaders, and/or group decision makers at workshops and/or se

Coordinate and monitor daily workload of MM operations staff to ensure all applicable performance standards/expectations are met. Act as primary point of contact and back up for certain tasks as assigned. Evaluate and document the accuracy of various work processes through monitoring/audits. Identify training needs and report to management. Develop, document, and communic

Program and Project Management Responsible for strategic and tactical planning of HMSA's approach to delivering excellent performance and value for Federal Plan 87 and providing clear leadership, training, guidance, and coordination to all HMSA and partner/vendor resources supporting Federal Plan 87. Responsible for managing and cultivating HMSA's relationship with OPM, a

Strategic planning and project management. Collaborate with cross functional teams to develop comprehensive marketing plans and multiplatform campaigns to engage target audiences. Contribute to the development and implementation of various marketing plans, best practices, and guidelines. Contribute to strategic marketing plans to promote HMSA's brand. Collaborate with lea

Sales Activities Meet established marketing plan goals and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Must generate robust sales activities including self generated marketing and email campaigns, outbound calls to assigned existing lead lists. Perform quick and efficient transaction f

Design, develop and operationalize new clinical integration programs for key partners in market. Will act as primary program lead for value based deals and special provider projects. Design, develop and operationalize next generation payment models for key partners in market. Will collaborative build next gen models with key ACOs leaders / PO leaders and high value physic

Prioritizes approved invoices and check requests according to payment terms. Assist with month end accruals as needed. Familiarizes with company policies and navigating steps in Dynamics GP, Certify and CentreSuite. Verifies approver's level of authority to ensure that the cost center and the amount being charged are authorized. Validates vendor id to ensure that the appr

Direct and oversee all aspects of the Provider Call Center, in alignment with corporate goals and initiatives. Manages, oversees, and evaluates staff. Ensure Provider Call Center performance meets/exceeds Key Performance Indicators by evaluating, analyzing, and interpreting data and metrics. Report on or supervise reporting of KPI metrics. Ensure cross functional collabor

Manage HMSA's social media profiles and presence. Create, manage, and grow HMSA's business presence across relevant social media channels, including, but not limited to Facebook, Instagram, X (formerly Twitter), LinkedIn, Yelp, and YouTube. Evaluate new social media channels for appropriateness and integrate into the HMSA suite of social media platforms. Responsible for s